Pacific Electric Lofts Apartments

This used to be a good place to live but now I see why so many residents are moving out of this building. I’ve lived here over a year and things started out good but now are just terrible. I have no words for it. To start, there’s seems to be a lack of communication and overall care & planning of this building from a management standpoint. Which makes sense because they don’t even have a management office here. Out of no where they decided to redo the entire pool. One day the pool was open and being used; the following day the pool was closed. Only AFTER the pool was already closed did they send an email letting us know the pool would be closed temporarily due to needing repairs. This was back in March/April that they decided that it was a smart decision to repair the pool right before the summer knowing residents would have no pool to use the entire summer. I’m not making this up, even the City of Los Angeles cited them for a violation stating that they didn’t properly plan for the pool repair. (Photo below) Repairs on this pool didn’t start until weeks-months later and it is now September and if you guessed it, still no pool. Truly sad. The trend with this staff seems to be a lack of planning and lack of communication. The same thing is happening in my unit where they came by to make repairs and now I have not had a working shower in almost 2 weeks. I am stuck looking at a broken shower and smelling a strong chemical odor everyday. (Photo below) You would think a shower would be a maintenance priority but it is clearly not. When I email requesting updates, all I get is an email saying they are going to “check”. It’s truly disappointing. The good thing about this building is the maintenance tech Gannon. He seems to be the only one that cares about getting things done for the residents. One day he even came in on a Saturday to repair my sink. He’s always professional and always thorough with any work that he does here. And honestly, his communication is better than most I’ve dealt with, at least he doesn’t mind telling when the elevators are down. The parking staff (Carlos, Edgar, etc) are all phenomenal. Carlos is by far my favorite! He’s always super nice and super professional. They all are great and do a great job securing our vehicles. The security staff are all great too! They communicate when we have packages, and they are always here to make us feel safe. As for management team/community relations, etc… I am vastly disappointed. Each day they have proven to me that residents aren’t a priority in this building. I don’t foresee this 4 star rating lasting long if they keep this up.

Although we didn't end up choosing a loft in this building... The penthouse lofts were very nice and as advertised. Bruce was very responsive and accommodating while scheduling our tour. Please take this review as only scheduling and touring the building. It's as advertised.

The staff here is outstanding! I personally want to highlight Gannon who’s on the maintenance staff. He’s extremely knowledgeable when it comes to maintenance issues, he always prompt, super professional and doesn’t mind taking the time to explain the issue and explain how it will get fixed. Takes his time and does a great job everytime. I recommend PE lofts for anyone who wants to always have their maintenance issues addressed carefully and properly!! The security and parking staff are also great!!

I am a long-term resident and continue to have a wonderful experience with the management and staff of this building. Carina has been extremely helpful and responsive to any questions I've had regarding building updates, lease renewals, and more. Being able to connect with folks on the team like Carina continues to make being a resident here a smooth experience and seemingly unique from what I hear about a lot of other buildings in DTLA. It really feels like like a family and I could not be happier with my experience.

Krystal is the BEST!! The most professional, sweetest, and honest leasing consultant I’ve come across since looking for places downtown. She responds instantly and was very informative. The building was secured, clean, and has gorgeous amenities. Can’t wait to apply!

Do not be fooled by the 5 stars who are not residents. I highly suggest do not move here. No matter the price. Lived in LA 10 years and the worst building for various reasons. Biggest is the contracted parking people. They are horrible. You only get 1 parking spot. BUT they are not assigned and will use your parking spots down stairs for paying customers for their business. If you come home at a busy time. There will be no spots. It’s horrible and frustrating. If you do not park in a random spot and give them a key. They will tow it. Despite the fact that you are a paying resident. Btw I will be reporting the building and contracted parking service for over parking cars. They will line up cars on drive way and into structure on busy night and park in non parking areas. LA has ordinance 22.112 that prohibits this kind of over parking. the parking company wants more money so they do it and leave residents to pay. I have photos.